Terms of Use

Effective Date: 23 October 2025

1. Use of Website

  • You agree to use the website for lawful purposes only.

  • You must not misuse or try to harm the site or others using it.

2. Appointments and Cancellations

  • Bookings must be made in advance

  • Consent form must be completed and submitted before session starts.

  • Cancellations must be made at least 24 hours before the session. Late cancellations may be charged.

3. Payment Terms

  • Payment is required upfront or as agreed.

  • We use secure third-party payment providers. We do not store card details.

4. Confidentiality

  • All counseling sessions are confidential unless required by law to disclose (e.g., risk of harm).

5. Intellectual Property

All website content (text, logos, graphics) is the property of Safe Space Wellness. You may not copy or distribute it without permission.

6. Liability

Our services are not a replacement for medical or psychiatric treatment. We are not liable for decisions made based on session advice.

7. Changes to Terms

We may update these terms occasionally. Please review them regularly.

Need immediate support?

If you're in crisis right now, please reach out to:

  • SADAG (South African Depression and Anxiety Group): 0800 567 567

  • LifeLine: 0861 322 322

  • Emergency Services: 10111

You matter. And sometimes we all need immediate help. That's okay.

Quick Links

Safe Space Wellness

Registered with ASCHP: WC25/17298

BA in Social Science Majors in Psychology and Counseling (SACAP)

Compassionate online counselling for when life feels heavy. You don't have to figure it out alone.

Business

Email: [email protected]

Tel: 0769857893

Monday – Sunday: 9am – 4pm

Legal

© 2025 Safe Space Wellness | All Rights Reserved | Made by Kevin Ontong | [email protected]